No origination or set-up fees from westfield4schools
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Shop Policies

Ordering Online with us is safe and secure!

You do not make any payment until the goods are in your hands, then we invoice.

Ordering Online

We encourage you not to use your credit card to conduct commerce on our site. If you wish, you may send us a GBP Postal Order or a personal cheque, but usually you would use a school cheque or education authority cheque or BACS payment.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. Claims regarding quality and quantity of goods should reach us within seven days of your receipt of the goods. We will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All goods shall be deemed to comply with our Terms of Contract. Goods must be examined at time of delivery. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated on a per-product basis using a simple weight and volume matrix. Please make note of the delivery charges associated with each order.
We strive to use a delivery company who will not lose your order or place it behind the hedge if you are not available, we have been trading for nearly fifty years and cheapest is not always best. This service is sometimes slightly more expensive, but we think it is worth it.

Prices

All prices are in GB Pounds Sterling, goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 2-3 working days). It will then be dealt with confidentially, and effectively. As school suppliers for nearly 50 years you will expect and receive impeccable service.

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